Returns and Exchanges

Satisfaction Guarantee

As it has been for over 100 years, your satisfaction is guaranteed when you shop with 66mint. Whether you make your purchase in person at our San Francisco boutique or via our online store, we stand behind every item we sell.

66mint – RETURN POLICY

Return Policy

Should you wish to return an item, 66mint must be informed directly within 24 hours of you receiving the item. If we are not notified within 24 hours that the item is being returned, that sale is then considered final. Once you have informed us of the return, 66mint must receive the item back within 10 days maximum. All sales are final after 10 days. If a piece has been altered in any way prior to 66mint shipping it to you, then that sale is final and no returns shall be accepted. Shipping and sizing are non refundable. If original payment is made via credit card, a 6% transaction fee will be deducted from refund, in addition to shipping and sizing fees.

Instructions for Return:

All returned jewelry items must be in the same condition as was sent to you. No jewelry will be accepted for return if it is damaged, altered or worn. Please contact us at 415-982-4402 or e-mail us at info@66mint.com within 24 hours of receiving your package to arrange for your return. We will provide you an RMA# and instructions for your return FedEx shipping label. You must ship the package back to us via Fed Ex Overnight, insured for the retail value, and pack the items safely and securely with our return label. Once the item is received by us, we will verify the condition of the item and issue a refund, less any shipping or sizing charges, within 3 days of receipt.

If you have any questions regarding these procedures please contact us at the numbers provided.

Disclaimer

Unless otherwise stated, all gemstones are graded and are evaluated in their mountings. Approximate weights and average quality grades are arrived at using Gemological Institute of America (GIA) grading scale. Because mountings prohibit full and accurate observation of gem quality and weight, all data pertaining to mounted gems can be considered as approximate unless accompanied by an independent laboratory report (GIA, AGL or EGL). Major diamonds are graded with the use of pre-graded permanent master diamonds color comparison stones and the grading nomenclature prescribed by the GIA. Colored Gemstones are graded using the GIA prescribed colored stones grading system and nomenclature. Major colored stones are described using Gem Dialogue color grading system.

Authenticity, antiquity, decorative periods, vintages and or circa dating are determined to the best of our ability based on materials incorporated, methods of manufacture, design, hallmarks and signatures, lapidary techniques, technological developments and consultation of our extensive reference library and materials. Dating and period attributions are not an exact science as decorative periods frequently overlap and borrow influences from one another.

Questions:

Please feel free to contact us for any reason at 415-982-4402 or info@66mint.com